Armand Abitbol
Regional Vice President of Operations
General Manager
InterContinental Hotels Group
Armand Abitbol’s career in hospitality started over 25 years ago. A truly passionate hotelier, Armand has worked for Westin, Radisson, and Holiday Inn brands. A graduate of Hotel Management, he received his CHA designation in 1990.
Armand has been General Manager of the Holiday Inn Toronto Yorkdale since 1990. In 1996 he was appointed Area Director for IHG’s Hotel Managed Group, followed by an appointment to Regional Vice President of Operations in 2004. In this capacity, Armand oversees several IHG hotels in Canada and the North Eastern United States.
Armand is recognized by his peers for his devotion
to the industry, clear vision, and for his ability to create a superior
service culture through employee satisfaction. Under Armand’s leadership, the Holiday
Inn Toronto Yorkdale has received many outstanding awards. A few
of the most notable are the Hotel Association of Canada Hall of Fame
Award of Excellence in Human Resources and 11 consecutive Torchbearer
Awards that are presented annually to the top 20 Holiday Inns in North
America, that demonstrate service excellence.
In 2007, the Holiday Inn Toronto Yorkdale won the Holiday Inn founder
award, the Kemmons Wilson Spirit of Family Award, that is presented to
the one hotel that reflects Kemmons’ values of community, family,
and service. Also awarded to the hotel in 2007 was the Priority Club
Members Choice Award, which is given to the one hotel that had the largest
number of Priority Club Members vote for their favourite hotel based
on its unique service culture. Both these awards are bestowed to just
one Holiday Inn annually.
