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A Look at past events



  2007 CHIC

CHIC sponsors 2007

CHIC Sponsors 2007

Tuesday, May 8th, 2007

Golf Tournament
Copper Creek Golf Club

Swing into Spring at the Second Annual Golf Tournament! Don’t miss this networking opportunity and enjoy great food, prizes, and unlimited exposure amongst some of North America’s leading hotel industry professionals. We encourage golfers of all playing abilities to participate in what will be a great start to the Conference!

7:00 am

Complimentary bus service to Copper Creek Golf Club, departing from the Sheraton Centre Toronto Hotel

7:30 am

Continental Breakfast and Registration

8:00 am

Tee Off (Scramble Format)

1:00 pm

Deluxe BBQ lunch

6:15 pm to 8:30 pm - Opening Reception
Fairmont Royal York Hotel, Toronto

Conference hosts Colliers International Hotels and HLT Advisory Inc., welcome you to the Fairmont Royal York Hotel for the most anticipated networking event of the year.  All registered delegates are invited to this deluxe function to reunite with old acquaintances and strike new relationships. 


Wednesday, May 9th, 2007

Lower Concourse, Sheraton Centre Toronto Hotel, 123 Queen Street West

Conference Sessions

7:00 am - 8:15 am

Continental Breakfast

8:15 am – 9:30 am

Opening Plenary: Customer Perspectives on Service Innovation" – What Does the Hotel Industry Need to Know?

Keynote: Jeneanne Rae

Jeneanne Rae co-founded a consortium-based research project, known as the Global Service Innovation Consortium, with the aim to increase innovation success rates in service environments. Research done through the Consortium identified Customer Experience Design as one of the most important disciplines companies should master if they want to be industry leaders. The morning’s opening keynote sessions will provide Insight on Customer Experience ROI; “wiring” the organization to deliver great experiences; how brand values serve as the “north star” in fostering differentiation; and “next” practices seen in many exemplary companies.

9:30 am – 10:45 am

Just the Facts!
Some of the industry best minds are brought together to review key events over the past year as well as to identify trends and provide guidance going forward.  This session will focus on geographic, financial, valuation and transaction characteristics of the Canadian hotel industry.

10:45 am - 11:15 pm

Refreshment Break

11:15 am - 12:30 pm

Morning Breakout Sessions

How much is my hotel worth?

Find out the value of your hotel without going to market or getting a formal appraisal.  This session pits industry experts against each other in a “Jeopardy”-style hot-seat environment designed to separate the softies from the value investors.  This session will incorporate a case study format with no advance planning by the participants!

11:15 am - 12:30 pm

Establishing the Beachhead – Setting up Business in Canada
The flow of capital and talent into the Canadian hotel industry is expected to continue unabated.  This session will explore the Canadian business, legal, taxation and operating landscape and identify areas of interest and concern for new purchasers and managers of hotels in Canada.

11:15 am - 12:30 pm

The Return of Management Agreement
The separation of hotel ownership and management is becoming more pronounced as a new kind of owner enters the industry and traditional owner/operators shed real estate assets.  The number of management contracts, and companies offering management services, is expected to increase as are the number of asset managers providing advice and guidance to owners.  What’s in store over the next few years as this trend continues?

12:30 pm – 1:45 pm

Buffet Lunch
What a morning!  Now take advantage of all the networking potential by mingling in the exhibitor area and foyer or relaxing with colleagues and new contacts.  Whatever your preference, make sure to bring your business cards.

1:45 pm – 2:45 pm

Afternoon Breakout Sessions

Mixed-Use Projects – How does the math really work?

Look! There!  Is it a hotel?  An apartment condo?  A real estate play?  More than likely, it’s a mixed-use project incorporating a range of residential, hospitality and commercial components.  What makes a mixed-use project work?  How are urban mixed-use projects different from those in a resort setting?  Is this a fad or a structure here for the long term?

1:45 pm – 2:45 pm

So you want to Franchise my Hotel?  The Devil’s in the Details

How have franchise agreements and commercial arrangements kept pace with the evolving hotel ownership and operating structure?  Where are the “lines” between upscale, upper upscale, select service, limited service?  Who is competing with whom? What matters when negotiating the agreement?

1:45 pm – 2:45 pm

Building the Capital Stack

A panel of some of North America’s most active hotel financiers explore their lending interest and criteria for new builds, expansions, acquisitions and refinancing.  Panelists will address the various sources of debt and equity that may be available for the Canadian lodging sector and what investor return expectations are compared to other investment markets.

2:45 pm – 3:15 pm

Refreshment Break

3:15 pm – 3:45 pm

Canadian Industry Icon Award
Recognition to a Canadian who has made a mark on the hotel investment industry in Canada. 

Hotel Industry Entrepreneur Award
Recognition to an outstanding individual who has stepped outside the box and dared to take risks in an already precarious industry.

3:45 pm – 5:00 pm

The Last Word
A wrap up of the day’s information with a view to the future.  Where are the opportunities for the balance of 2007 and beyond?  What do you think?  What do our hotel guests think?  What do some of our industry leaders think?  This session will send you on your way with lots to think about!

CHIC Speakers 2007

Minaz Abji

Host Hotels and Resorts

Henrik Bartl

Valartis Bank

Michael Beckley

Marriott Hotels & Resorts Canada

Nicolas Bilodeau

GE Capital Solutions

Bruce Blum

Oxford Lodging Advisory & Investment Group

Tony Chapman

Capital C

Roger Clark

HEI Hotels & Resorts

Drew Coles

Fairmont, Raffles Hotels International Inc.
and Delta Hotels Limited

Bill Dover

Dover Hospitality Consulting Inc.

Scott Duff

Starwood Hotels & Resorts Worldwide Inc.

Ali Elam

Fortress Investment Group

Laurie Etkin

Lakeview Hotel REIT

Stephen Foster

Starwood Hotels & Resorts Worldwide Inc.

Kenny Gibson

InnVest REIT

Lyle Hall

HLT Advisory Inc.

Chuck Henry

Hotel Capital Advisers Inc.

Milton Hess

Stikeman Elliott Barristers & Solicitors

Jim Hilton


Joe Iadarola

Mass Mutual

Kursat Kacira

TD Securities

Steve Kleinschmidt


Ed Khediguian

GE Capital Solutions

Neil Labatte

Legacy Hotels REIT

Stuart Laurie

InterContinental Hotels Group

Ned Levitt


Betsy MacDonald

HVS International

Namit Malhotra

Hilton Hotels Corporation

Manlio Marescotti

Marriott Hotels & Resorts Canada

Garry Marr

National Post

Richard Matheson

RBC Capital Markets

Alam Pirani

Colliers International Hotels

Jeneanne Rae

Peer Insight LLC

Kent Richardson

Three Sisters Mountain Village

Sheenah Rogers

Three Sisters Mountain Village

Joel Rosen

Horwath Horizon Consultants

Carrie Russell

HVS International

Michael Smith

National Bank Financial

Stephen Southard


Brian Stanford

PKF Consulting Inc.

Glenn Squires

Holloway Lodging REIT

Bill Stone

Colliers International Hotels

Charles Suddaby

Colliers International Realty Advisors

Paul Verciglio

Park Hyatt Toronto

Tim Westlake

Dominion Bond Rating Services

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