Nicholby's Formula + Location = Success
Nicholby's® has been operating convenience
retail businesses in Canada for over 25-years. The company is recognized
as being a franchising enterprise pathfinder that has earned recognition
from the retail community for the standards it has established and
the success it has earned.
Nicholby's continues to grow with it's finely tuned brand formula
operating from carefully selected locations that provide outstanding
customer satisfaction, brand recognition and loyalty.
Rob Kadlovski is the visionary founder and leader of Nicholby's.
A child of immigrant Canadians who arrived in Canada in 1961 and started
as many did, from scratch, Rob learned retailing from the ground up
at his parents' Toronto variety store. It was an entrepreneurial venture
built on long hours, hard work and a determination to succeed.
While attending school, Rob contributed to the family business and
after-hours, he soon learned the physical and mental demands of building
a successful retail business from in-store merchandising; to keeping
the store clean from front to back; to eventually managing the details
of sales and ordering inventory; and of course serving customers,
smiling and listening. The experience has never been forgotten.
After attending the University of Toronto, Rob ventured into the
real estate industry selling land and residential properties and learned
even more about how people, location and process, impact on successful
sales. But the entrepreneurial yearning to build a retail venture
of a chain of stores was so strong that in 1980 he opened his first
location at the Holiday Inn Gift Shop in Oshawa, Ontario.
The chain grew over the next 16-years with corporate stores, during
which time Rob evolved his vision to build the Nicholby's brand and
make it a household name but through a franchise system. And that
unique franchise system would help other people fulfill their dreams
and become a win-win formula for success.
The next two years put the dream into reality. A dedicated team came
together to forge the strategies, solutions and critical operating
procedures. The systems foundations were built to manage the day-to-day
demands and accommodate expansionary growth and of course market driven
changes in demographics and demand.
From these roots and the solid foundation of principles and operational
processes, the Nicholby's brand today is widely recognized by the
consistent standards and imagery of every aspect of our business.
To us, there is nothing more important than a satisfied customer
who keeps shopping with us - and tells their friends.