AVP, Owner & Franchised Services | Marriott Hotels of Canada
As the leader of Owner and Franchise (OFS) Account Management across Full-service and Select Services franchisees and management companies, Roz Winegrad is a strategic business leader leveraging Marriott’s system tools and resources for franchisees to optimize revenue and operate on-strategy hotels. Managing Owner Relations across Canada, Roz also works closely with the Canadian Development team, providing support and expertise on due diligence, operational excellence, and the design process.
For the last 15 years, Roz has worked in Full Service Franchising; Owner Services account leadership and most recently led the Business Engagement and Service team in providing owner and franchise communications, initiative management, development marketing tools, OASIS support and Product Integrity leadership. Roz was responsible for creating the Initiative Management framework, launched MI360 for owner and franchisee communications, and led various strategic projects including the annual FDD Update process, MINA meetings and the Owner and Franchise Survey. Prior to her corporate roles, Roz spent several years working on-property in leadership roles in culinary, F&B, operations and Director of Catering at the New York Marquis.