President & CEO | Buckhiester Management Ltd.
Bonnie Buckhiester is the principal of Buckhiester Management USA Inc., the leading Revenue Management training and consulting firm in North America for the hospitality industry. Founded in 1995, now with offices in Seattle, Vancouver and Washington, DC, Buckhiester Management is the creator of REVRoadMap®, a proprietary Revenue Management (RM) business process designed to enable clients to develop RM as a core competency with full integration of both strategic and tactical skills.
This process is supported by REVolution®, a one-of-a-kind comprehensive set of practical Revenue Management decision support tools, interactive workshops and coaching sessions for Revenue Managers and Yield Teams. This “toolkit” is made up of easy-to-use resources designed to guide users through the most critical components of RM in both rooms and food and beverage. It offers a perfect bridge between common practices and high-tech solutions.
With this proprietary approach and hands-on toolkit, Buckhiester Management offers RM development at all levels focusing on practical application rather than theory. Buckhiester’s unique processes have yielded extraordinary incremental revenue levels for over 600 hotels and resorts in 20 countries, with ROI results typically less than 8 weeks.
Ms. Buckhiester’s career in travel, tourism and hospitality spans over 30 years including positions as Senior Vice President, Operations for a major North American hotel REIT; General Manager for two 4½-diamond hotels, and General Manager Operations for a major tour operator. Her diverse product knowledge of hotel, tour, cruise, air, rail and car rental inventories offers a unique cross-fertilization of industry strategies.
She holds a Bachelor Degree from the University of Illinois, a Certification in Revenue Management from Cornell University and a Certification from the Hospitality Managers Development Course at Guelph University. She is also a member of the prestigious industry organization, the International Society of Hospitality Consultants and sits on the Board for this highly respected organization. Bonnie is a sought after speaker internationally for both the hospitality industry and interdisciplinary events & conferences, as well as an accomplished author of numerous industry articles.