President and Co-Founder | Puzzle Partner Ltd.
Alan Young began his travel and hotel technology focused career 25 years ago in operations at the Four Seasons Hotels in Toronto. As his passion for the technology aspect of the hospitality industry intensified, he transitioned from operations into the technology side of the business.
Today, Alan is Co-Founder of Puzzle Partner Ltd., a strategic and tactical marketing and public relations firm that specializes in helping travel and hotel technology innovators achieve winning performance and dramatic growth. Previously, Alan has held key executive positions with Newtrade Technologies (Expedia), Hotel Information Systems (Softbrands), Hotel Booking Solutions and Infor, the worlds third largest ERP software company.
Alan is past Chair of the Board of Directors of the Open Travel Alliance, a global hospitality/travel industry technology standards association. Alan has also been very involved with other industry organizations most notably AHLA, HEDNA and HTNG. He is a sought after guest speaker that has been invited to present at World Travel Mart, ITB, HITEC, HEDNA, The HOT Conference and a number of other industry events.